Written by StockBrokers.com
In this head to head comparison of Fidelity vs Firstrade, we will compare the trading platforms, mobile apps, range of investments, costs, market research, and more. Let's dive in.
In the realm of online brokerage services, Fidelity emerges as a superior choice for individuals seeking a wide array of investment options and advisor services. Conversely, Firstrade offers a solid range of investment tools, including stocks and mutual funds, but lacks services like crypto trading and financial advisors, which Fidelity provides. Fidelity's prowess is further highlighted in its 5-star rating for the range of investments compared to Firstrade’s 4.5 stars, as well as its #3 ranking by StockBrokers.com over Firstrade's #6 position.
Both Fidelity and Firstrade offer essential trading options such as stock trading, margin trading, and mutual funds. Additionally, investors can venture into fractional shares and options trading with either platform. However, when it comes to crypto trading, Fidelity takes a lead with offerings while Firstrade currently does not facilitate crypto investments in any capacity. Both platforms do not support forex or futures trading, making them less suited for those interested in those specific markets.
For individuals focusing on retirement savings, both Fidelity and Firstrade provide traditional IRA and Roth IRA accounts, offering flexibility in retirement planning. Fidelity’s added advantage comes with its advisor services, providing users with expert guidance to navigate their investment strategies, a feature that Firstrade does not offer. Thus, while Firstrade offers a comprehensive suite of trading options, Fidelity stands out as a more versatile option, especially for those seeking guidance or diversification into crypto markets.
| Feature |
Fidelity
|
Firstrade
|
|---|---|---|
| Stock Trading | Yes | Yes |
| Margin Trading | Yes | Yes |
| Fractional Shares | Yes | Yes |
| OTC Stocks | Yes | Yes |
| Mutual Funds | Yes | Yes |
| Options Trading | Yes | Yes |
| Futures Trading | No | No |
| Crypto Trading | Yes | No |
| Crypto Trading - Total Coins | 3 | 0 |
| Range of Investments |
|
|
Dive deeper: Best Options Trading Platforms for 2025, Best Futures Trading Platforms for 2025
Fidelity stands out as the superior choice for traders looking for a comprehensive platform, seamlessly blending accessibility with feature-rich tools. Fidelity offers a downloadable desktop trading platform for both Windows and Mac users, whereas Firstrade does not provide this option. While both platforms support browser-based trading, Fidelity is equipped with a suite of advanced tools that can enhance a trader's experience, earning it a rating of 4.5 stars compared to Firstrade’s 3 stars. Consequently, Fidelity holds a higher ranking (#4) compared to Firstrade (#11) for trading platforms and tools according to StockBrokers.com.
Chart enthusiasts will find plenty to like with Fidelity’s enhanced charting capabilities. Fidelity offers 129 technical indicators and 38 drawing tools, exceeding Firstrade’s 102 indicators and 8 drawing options. Traders can also benefit from Fidelity’s abilities to adjust orders directly on stock charts, add notes, display corporate events, and utilize automated technical analysis—features Firstrade lacks. Moreover, watch lists on Fidelity allow the use of 92 customizable fields, offering a more detailed tracking system compared to Firstrade's 50 fields.
Both platforms lack paper trading features, which may put off beginners looking for practice opportunities. Firstrade does offer an extra customization field for SMA studies on stock charts, but Fidelity compensates with features like a trading journal and the ability to save multiple chart profiles. Despite both platforms lacking custom chart studies, Fidelity's extensive array of available tools and supportive features make it a leading option for traders serious about maximizing their online trading experience.
| Feature |
Fidelity
|
Firstrade
|
|---|---|---|
| Web Trading Platform | Yes | Yes |
| Desktop Trading Platform | Yes | No |
| Desktop Platform (Mac) | Yes | No |
| Paper Trading | No | No |
| Watch Lists - Total Fields | 92 | 50 |
| Charting - Indicators / Studies | 129 | 102 |
| Charting - Drawing Tools | 38 | 8 |
| Platforms & Tools |
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Dive deeper: 7 Best Brokerage Accounts for 2025, Best Paper Trading Platforms for 2025
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When comparing the educational offerings of Fidelity and Firstrade for beginner investors, Fidelity stands out with its extensive range of learning tools and resources. Fidelity provides comprehensive educational content, including stock, ETF, options, mutual fund, and bond education. It also offers interactive elements such as webinars, quizzes, and the ability to track learning progress, catering to varied learning preferences. Despite lacking a paper trading feature, Fidelity earns a high 5-star rating for its educational capabilities and ranks #2 out of 16 brokers according to StockBrokers.com.
On the other hand, Firstrade offers a more limited selection of educational resources, particularly in asset classes. While it does offer stock, options education, and engaging educational videos, it misses out on providing ETF, mutual fund, and bond education, as well as educational quizzes and progress tracking. Firstrade also falls short by not offering paper trading capabilities. Consequently, Firstrade holds a 3.5-star education rating and ranks #13 out of 16 brokers in the same StockBrokers.com list. For beginners looking for a rich and structured learning experience, Fidelity emerges as the more comprehensive choice.
| Feature |
Fidelity
|
Firstrade
|
|---|---|---|
| Education (Stocks) | Yes | Yes |
| Education (ETFs) | Yes | No |
| Education (Options) | Yes | Yes |
| Education (Mutual Funds) | Yes | No |
| Education (Bonds) | Yes | No |
| Paper Trading | No | No |
| Videos | Yes | Yes |
| Webinars | Yes | Yes |
| Education |
|
|
Dive deeper: Best Stock Trading Platforms for Beginners of 2025
When comparing the stock trading apps offered by Fidelity and Firstrade, it's clear that Fidelity holds a slight edge in overall features. Rated 5 stars for its app capabilities, Fidelity stands at third place out of 16 brokers according to StockBrokers.com, whereas Firstrade, with a 4.5-star rating, ranks ninth. Fidelity offers a wider array of advanced tools, including an Apple Watch app, streaming live TV, and on-demand videos, which Firstrade does not provide. These feature differences make Fidelity's app more comprehensive for users seeking a rich trading experience.
Both Fidelity and Firstrade excel in delivering fundamental functionalities such as iPhone and Android apps that support mobile options trading, streaming quotes, and customizable watch lists. They ensure users can explore multiple time frames and view charts in landscape mode. However, Fidelity sets itself apart with superior after-hours trading capabilities and after-hours charting features. Additionally, the ability to display stock comparisons directly on charts enhances Fidelity’s comprehensive analytical suite.
Charting options showcase one of the more distinct differences, where Fidelity offers an impressive 119 technical studies compared to Firstrade's provision of 81. Accompanied by the capability to customize watch list columns, these features allow Fidelity users to tailor their trading dashboard to better suit their individual investment strategies. Overall, while both apps are very capable, Fidelity's offering is more aligned with users seeking advanced trading capabilities and a flexible user interface.
| Feature |
Fidelity
|
Firstrade
|
|---|---|---|
| iPhone App | Yes | Yes |
| Android App | Yes | Yes |
| Apple Watch App | Yes | No |
| Stock Alerts | Yes | Yes |
| Charting - After-Hours | Yes | No |
| Charting - Technical Studies | 119 | 81 |
| Mobile Trading Apps |
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Dive deeper: Best Stock Trading Apps for 2025
When comparing online brokers Fidelity and Firstrade, both platforms cater to different needs despite having some similar features. If you're looking for a broader fee-free experience, Fidelity might edge out Firstrade due to its lower margin interest rates and lack of account transfer fees. However, Firstrade offers a distinct advantage in options trading by not charging any per contract fees, unlike Fidelity which charges $0.65 per options contract. Your choice ultimately depends on your primary trading activities and fee preferences.
Both Fidelity and Firstrade stand out in their commitment to cost-free investing by requiring no minimum deposit and not charging for regular stock trades. Enthusiastic stock traders will appreciate these key benefits across both platforms. For options traders, however, Firstrade offers a cost-effective solution with zero fees per contract, providing an edge for those who engage heavily in options trading.
Another area where Fidelity shines is in its handling of account transfers. Fidelity charges no fees for either full or partial account transfers, while Firstrade imposes significant charges of $55 for partial and $75 for full transfers. In terms of IRA management, both brokers offer seamless services with no annual or closure fees to worry about. Nevertheless, Fidelity’s competitive margin interest rates also make it appealing if margin trading is part of your investment strategy.
| Feature |
Fidelity
|
Firstrade
|
|---|---|---|
| Minimum Deposit | $0.00 | $0.00 |
| Stock Trades | $0.00 | $0.00 |
| Options (Per Contract) | $0.65 | $0.00 |
| Options Exercise Fee | $0.00 | $0.00 |
| Options Assignment Fee | $0.00 | $0.00 |
| IRA Annual Fee | $0.00 | $0.00 |
| IRA Closure Fee | $0.00 | $0.00 |
Dive deeper: Best Free Trading Platforms for 2025
For anyone venturing into day trading, choosing the right online broker can significantly impact the trading experience. Fidelity stands out with its offerings tailored for active traders. It provides essential tools like streaming time and sales data for stocks and streaming live TV, which keep traders informed in real-time. Fidelity also supports direct market routing, allowing for greater control over trade execution, and includes keyboard trade entry with trading hotkeys. Notable features like level 2 quotes and a basic strategy backtesting option further enhance its appeal. Additionally, Fidelity offers a short locator tool, enabling traders to check the real-time availability of shares to short, a vital feature for those interested in short selling.
By contrast, Firstrade might face limitations for a day trader. While it serves as a functional broker, it lacks several of the advanced tools that Fidelity provides. Firstrade does not offer streaming time and sales data, live TV, or direct market routing, which could be a dealbreaker for traders seeking comprehensive market insights. Moreover, it does not support trading hotkeys, level 2 quotes, or backtesting capabilities, both basic and advanced, which might make strategy evaluation and quick trading more challenging. Additionally, the absence of a short locator tool might restrict short selling opportunities compared to Fidelity. While both brokers do not give order liquidity rebates or ladder trading options, Fidelity generally presents more resources for an active day trading environment.
| Feature |
Fidelity
|
Firstrade
|
|---|---|---|
| Streaming Time & Sales | Yes | No |
| Streaming TV | Yes | No |
| Direct Market Routing - Stocks | Yes | No |
| Level 2 Quotes - Stocks | Yes | No |
| Trade Ideas - Backtesting | Yes | No |
| Trade Ideas - Backtesting Adv | No | No |
| Short Locator | Yes | No |
Dive deeper: Best Day Trading Platforms for 2025
When it comes to market research capabilities, both Fidelity and Firstrade offer a comprehensive array of tools and resources, catering to a wide range of investment needs. Fidelity, however, holds a slight edge with its higher array of downloadable stock research reports and a higher rating for market research. This positions Fidelity as a slightly better choice for investors who prioritize detailed research options. Ranked #3 out of 16 brokers by StockBrokers.com, Fidelity's offerings include extensive PDF reports, social media sentiment data, and ESG research, making it a preferred choice for those seeking thorough research tools. Firstrade, while rated closely with 4.5 stars and ranked #6, provides credible market research features, including all the essentials that investors expect, albeit with fewer downloadable reports.
In terms of research support, both Fidelity and Firstrade empower investors with insights across various asset classes, including stocks, ETFs, mutual funds, and bonds. Both platforms offer detailed portfolio allocation views and delve into trending areas like ESG research and social media sentiment analysis. This ensures that no matter your investment strategy, both brokers provide ample tools to support well-informed decisions. Each offers screeners for stocks, ETFs, mutual funds, and bonds, helping users find investment opportunities with ease.
While Fidelity stands out with 11 downloadable PDF reports for stock research compared to Firstrade's one, both brokers offer downloadable PDF reports for ETFs, enhancing their research capabilities. Despite this, neither provider offers downloadable reports for mutual funds, which may be a consideration for mutual fund-focused investors. Overall, Fidelity's superior ranking and additional research resources make it the slightly more appealing option for those needing deep, document-driven insights, while Firstrade remains a strong contender with its solid research offerings and user-friendly tools.
| Feature |
Fidelity
|
Firstrade
|
|---|---|---|
| Research - Stocks | Yes | Yes |
| Screener - Stocks | Yes | Yes |
| Research - ETFs | Yes | Yes |
| Screener - ETFs | Yes | Yes |
| Research - Mutual Funds | Yes | Yes |
| Screener - Mutual Funds | Yes | Yes |
| Research - Bonds | Yes | Yes |
| Screener - Bonds | Yes | Yes |
| Research |
|
|
When comparing the banking features of Fidelity and Firstrade, several key differences stand out for potential customers. Firstrade offers checking accounts, while Fidelity does not, which might be a draw for those looking to manage daily finances within their brokerage. However, neither broker provides savings accounts. Both companies offer debit cards, making account access convenient, but only Fidelity provides credit cards, adding another layer of flexibility for users. When it comes to larger financial needs, Fidelity also offers mortgage loans, setting it apart from Firstrade, which does not. For those interested in investing in certificates of deposit, both Fidelity and Firstrade offer CDs as part of their banking capabilities, providing options for earning interest over time.
| Feature |
Fidelity
|
Firstrade
|
|---|---|---|
| Checking Accounts | No | Yes |
| Savings Accounts | No | No |
| Debit Cards | Yes | Yes |
| Credit Cards | Yes | No |
| Mortgage Loans | Yes | No |
| CDs | Yes | Yes |
Dive deeper: Best Bank Accounts for Trading Stocks for 2025
After opening live accounts and testing 16 of the best online brokers, our research and live account testing finds that Fidelity is better than Firstrade. Fidelity finished with an overall score of 96.2%, while Firstrade finished with a score of 81.8%.
Fidelity is a value-driven online broker offering $0 trades, industry-leading research, excellent trading tools and an easy-to-use mobile app.
Fidelity provides crypto trading with access to 3 different coins, whereas Firstrade does not offer crypto trading services, making Fidelity a more comprehensive choice for investors interested in cryptocurrency options.
Dive deeper: Best Online Brokers for Crypto Trading in 2025
Both Fidelity and Firstrade provide traditional and Roth IRA accounts without any annual fees and do not charge a closure fee, making them equally competitive options for investors seeking fee-free IRA account management.
Dive deeper: Best IRA Accounts for 2025
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| Review | Fidelity Review | Firstrade Review |
| Broker Screenshots | Fidelity | Firstrade | |
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| Trading Fees | Fidelity | Firstrade | |
|---|---|---|---|
| Minimum Deposit | $0.00 | $0.00 | |
| Stock Trades | $0.00 | $0.00 | |
| Penny Stock Fees (OTC) | $0.00 | $0.00 | |
| Mutual Fund Trade Fee | Varies | $0 | |
| Options (Per Contract) | $0.65 | $0.00 | |
| Futures (Per Contract) | (Not offered) | (Not offered) | |
| Broker Assisted Trade Fee | $32.95 | $19.95 |
| Margin Rates | Fidelity | Firstrade | |
|---|---|---|---|
| Margin Rate Under $25,000 | 13.075% | 13.75% | |
| Margin Rate $25,000 to $49,999.99 | 12.575% | 13.50% | |
| Margin Rate $50,000 to $99,999.99 | 12.125% | 13.00% | |
| Margin Rate $100,000 to $249,999.99 | 11.575% | 12.50% | |
| Margin Rate $250,000 to $499,999.99 | 11.325% | 12.50% | |
| Margin Rate $500,000 to $999,999.99 | 9.00% | 12.50% | |
| Margin Rate Above $1,000,000 | 8.75% | 12.50% |
| Account Fees | Fidelity | Firstrade | |
|---|---|---|---|
| IRA Annual Fee | $0.00 | $0.00 | |
| IRA Closure Fee | $0.00 | $0.00 | |
| Account Transfer Out (Partial) | $0.00 | $55.00 | |
| Account Transfer Out (Full) | $0.00 | $75.00 | |
| Options Exercise Fee | $0.00 | $0.00 | |
| Options Assignment Fee | $0.00 | $0.00 |
| Investment Options | Fidelity | Firstrade | |
|---|---|---|---|
| Stock Trading | Yes | Yes | |
| Margin Trading | Yes | Yes | |
| Fractional Shares | Yes | Yes | |
| OTC Stocks | Yes | Yes | |
| Options Trading | Yes | Yes | |
| Complex Options Max Legs | 4 | 4 | |
| Futures Trading | No | No | |
| Forex Trading | No | No | |
| Crypto Trading | Yes | No | |
| Crypto Trading - Total Coins | 3 | 0 | |
| Mutual Funds (No Load) | 5843 | 15460 | |
| Mutual Funds (Total) | 10000 | 19666 | |
| Bonds (US Treasury) | Yes | Yes | |
| Bonds (Corporate) | Yes | Yes | |
| Bonds (Municipal) | Yes | Yes | |
| Traditional IRAs | Yes | Yes | |
| Roth IRAs | Yes | Yes | |
| Advisor Services | Yes | No | |
| International Countries (Stocks) | 25 | 0 |
| Order Types | Fidelity | Firstrade | |
|---|---|---|---|
| Order Type - Market | Yes | Yes | |
| Order Type - Limit | Yes | Yes | |
| Order Type - After Hours | Yes | Yes | |
| Order Type - Stop | Yes | Yes | |
| Order Type - Trailing Stop | Yes | Yes | |
| Order Type - OCO | Yes | Yes | |
| Order Type - OTO | Yes | Yes | |
| Order Type - Broker Assisted | Yes | Yes |
| Beginners | Fidelity | Firstrade | |
|---|---|---|---|
| Education (Stocks) | Yes | Yes | |
| Education (ETFs) | Yes | No | |
| Education (Options) | Yes | Yes | |
| Education (Mutual Funds) | Yes | No | |
| Education (Bonds) | Yes | No | |
| Education (Retirement) | Yes | Yes | |
| Retirement Calculator | Yes | Yes | |
| Investor Dictionary | Yes | Yes | |
| Paper Trading | No | No | |
| Videos | Yes | Yes | |
| Webinars | Yes | Yes | |
| Webinars (Archived) | Yes | Yes | |
| Progress Tracking | Yes | No | |
| Interactive Learning - Quizzes | Yes | No |
| Stock Trading Apps | Fidelity | Firstrade | |
|---|---|---|---|
| iPhone App | Yes | Yes | |
| Android App | Yes | Yes | |
| Apple Watch App | Yes | No | |
| Trading - Stocks | Yes | Yes | |
| Trading - After-Hours | Yes | Yes | |
| Trading - Simple Options | Yes | Yes | |
| Trading - Complex Options | Yes | Yes | |
| Order Ticket RT Quotes | Yes | Yes | |
| Order Ticket SRT Quotes | Yes | Yes |
| Stock App Features | Fidelity | Firstrade | |
|---|---|---|---|
| Market Movers (Top Gainers) | Yes | Yes | |
| Stream Live TV | Yes | No | |
| Videos on Demand | Yes | No | |
| Stock Alerts | Yes | Yes | |
| Option Chains Viewable | Yes | Yes | |
| Watch List (Real-time) | Yes | Yes | |
| Watch List (Streaming) | Yes | Yes | |
| Watch Lists - Create & Manage | Yes | Yes | |
| Watch Lists - Column Customization | Yes | Yes |
| Stock App Charting | Fidelity | Firstrade | |
|---|---|---|---|
| Charting - After-Hours | Yes | No | |
| Charting - Can Turn Horizontally | Yes | Yes | |
| Charting - Multiple Time Frames | Yes | Yes | |
| Charting - Technical Studies | 119 | 81 | |
| Charting - Study Customizations | Yes | Yes | |
| Charting - Stock Comparisons | Yes | No |
| Trading Platforms | Fidelity | Firstrade | |
|---|---|---|---|
| Active Trading Platform | Active Trader Pro | ||
| Desktop Trading Platform | Yes | No | |
| Desktop Platform (Mac) | Yes | No | |
| Web Trading Platform | Yes | Yes | |
| Paper Trading | No | No | |
| Trade Journal | Yes | No | |
| Watch Lists - Total Fields | 92 | 50 |
| Stock Chart Features | Fidelity | Firstrade | |
|---|---|---|---|
| Charting - Adjust Trades on Chart | Yes | No | |
| Charting - Indicators / Studies | 129 | 102 | |
| Charting - Drawing Tools | 38 | 8 | |
| Charting - Notes | Yes | No | |
| Charting - Index Overlays | Yes | Yes | |
| Charting - Historical Trades | Yes | No | |
| Charting - Corporate Events | Yes | No | |
| Charting - Custom Date Range | Yes | No | |
| Charting - Custom Time Bars | Yes | No | |
| Charting - Automated Analysis | Yes | No | |
| Charting - Save Profiles | Yes | No | |
| Trade Ideas - Technical Analysis | Yes | Yes | |
| Charting - Study Customizations | 5 | 6 | |
| Charting - Custom Studies | No | No |
| Day Trading | Fidelity | Firstrade | |
|---|---|---|---|
| Streaming Time & Sales | Yes | No | |
| Streaming TV | Yes | No | |
| Direct Market Routing - Stocks | Yes | No | |
| Ladder Trading | No | No | |
| Trade Hotkeys | Yes | No | |
| Level 2 Quotes - Stocks | Yes | No | |
| Trade Ideas - Backtesting | Yes | No | |
| Trade Ideas - Backtesting Adv | No | No | |
| Short Locator | Yes | No | |
| Order Liquidity Rebates | No | No |
| Research Overview | Fidelity | Firstrade | |
|---|---|---|---|
| Research - Stocks | Yes | Yes | |
| Research - ETFs | Yes | Yes | |
| Research - Mutual Funds | Yes | Yes | |
| Research - Pink Sheets / OTCBB | Yes | Yes | |
| Research - Bonds | Yes | Yes | |
| Screener - Stocks | Yes | Yes | |
| Screener - ETFs | Yes | Yes | |
| Screener - Mutual Funds | Yes | Yes | |
| Screener - Bonds | Yes | Yes | |
| Misc - Portfolio Allocation | Yes | Yes |
| Stock Research | Fidelity | Firstrade | |
|---|---|---|---|
| Stock Research - PDF Reports | 11 | 1 | |
| Stock Research - Earnings | Yes | Yes | |
| Stock Research - Insiders | Yes | Yes | |
| Stock Research - Social | Yes | Yes | |
| Stock Research - News | Yes | Yes | |
| Stock Research - ESG | Yes | Yes | |
| Stock Research - SEC Filings | Yes | Yes |
| ETF Research | Fidelity | Firstrade | |
|---|---|---|---|
| ETFs - Strategy Overview | Yes | Yes | |
| ETF Fund Facts - Inception Date | Yes | Yes | |
| ETF Fund Facts - Expense Ratio | Yes | Yes | |
| ETF Fund Facts - Net Assets | Yes | Yes | |
| ETF Fund Facts - Total Holdings | Yes | Yes | |
| ETFs - Top 10 Holdings | Yes | Yes | |
| ETFs - Sector Exposure | Yes | Yes | |
| ETFs - Risk Analysis | Yes | Yes | |
| ETFs - Ratings | Yes | Yes | |
| ETFs - Morningstar StyleMap | Yes | Yes | |
| ETFs - PDF Reports | Yes | Yes |
| Mutual Fund Research | Fidelity | Firstrade | |
|---|---|---|---|
| Mutual Funds - Strategy Overview | Yes | Yes | |
| Mutual Funds - Performance Chart | Yes | Yes | |
| Mutual Funds - Performance Analysis | Yes | Yes | |
| Mutual Funds - Prospectus | Yes | Yes | |
| Mutual Funds - 3rd Party Ratings | Yes | Yes | |
| Mutual Funds - Fees Breakdown | Yes | Yes | |
| Mutual Funds - Top 10 Holdings | Yes | Yes | |
| Mutual Funds - Asset Allocation | Yes | Yes | |
| Mutual Funds - Sector Allocation | Yes | Yes | |
| Mutual Funds - Country Allocation | Yes | Yes | |
| Mutual Funds - StyleMap | Yes | Yes |
| Options Trading | Fidelity | Firstrade | |
|---|---|---|---|
| Option Chains - Basic View | Yes | Yes | |
| Option Chains - Strategy View | Yes | Yes | |
| Option Chains - Streaming | Yes | No | |
| Option Chains - Total Columns | 26 | 8 | |
| Option Chains - Greeks | 5 | 5 | |
| Option Chains - Quick Analysis | Yes | No | |
| Option Analysis - P&L Charts | Yes | Yes | |
| Option Probability Analysis | Yes | No | |
| Option Probability Analysis Adv | Yes | Yes | |
| Option Positions - Greeks | Yes | No | |
| Option Positions - Greeks Streaming | Yes | No | |
| Option Positions - Adv Analysis | Yes | No | |
| Option Positions - Rolling | Yes | Yes | |
| Option Positions - Grouping | Yes | No |
| Banking | Fidelity | Firstrade | |
|---|---|---|---|
| Bank (Member FDIC) | No | No | |
| Checking Accounts | No | Yes | |
| Savings Accounts | No | No | |
| Credit Cards | Yes | No | |
| Debit Cards | Yes | Yes | |
| Mortgage Loans | Yes | No |
| Customer Service | Fidelity | Firstrade | |
|---|---|---|---|
| Phone Support (Prospect Customers) | Yes | Yes | |
| Phone Support (Current Customers) | Yes | Yes | |
| Email Support | Yes | Yes | |
| Live Chat (Prospect Customers) | Yes | Yes | |
| Live Chat (Current Customers) | Yes | Yes | |
| 24/7 Support | Yes | No |
| Overall | Fidelity | Firstrade | |
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| Winner | check_circle | ||
| Review | Fidelity Review | Firstrade Review |
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